At all airports we include 45 minutes waiting time free after the flight has landed, and there after the charge will be £25 per hour.

If a pickup from is within London (residential address or business address), we allow up to 10 minutes waiting time from the which passenger has made the booking for and there after £25 per hour minute waiting time will apply.

If we pickup from any UK address the driver will wait up to 30 minutes after the time booking was made for, if we were unable to contact passenger (ringing the door bell and calling the contact phone number), we will pull the driver away and the passenger will be responsible for full cost.

No reservation is considers as accepted until confirmed by phone or email and passenger has been issued with the reference number.

Additional surcharge of 50% on the price listed on the site may be added on the following dates 24, 25, 26, 31 December as well as 1st of January.

There might be additional charges if the passenger has to make a stop during journey(minimum £5) or any other diversion on the way. 

Refund Policy

Refund will be issued on the following grounds.

• Booking on all credit/debit card notified 12 hours prior to the actual pick up time.
• If the passenger missed the flight and informed us in advance either by phone or by email obtaining    cancellation number.
No refund will be issued for following.

• If the passenger books the PHV for wrong date/wrong flight number and other misleading information.
• If the passenger leaves the airport or any other agreed pick up address without informing us for any
   what so ever.

Cancellation : Cancellation should be done 24 hours prior to your booking.